Hotel Schweizerhof Luzern

Great location, fantastic breakfast, very comfortable bed, helpful staff.

We booked for 2 nights for a river view room and put a note that it was our honeymoon. We got the most beautiful room on top floor with a wonderful decoration on our bed and a stunning view to the river and the mountains. We even received a cake with the Happy Honeymoon note on the plate and a beautiful letter from the hotel. The location was a top notch, close to everything within a short walk and the view to the lake was a million dollar. The breakfast was great with sparkling wine included even though we didn’t drink it. The turndown service was the best ever, everynight we received chocolates and a little story book with a different stories every night and they were actually tru stories that happened in the hotel over time. We couldn’t be happier and were so impressed with the whole experience, we extended another 2 nights there as we loved the hotel so much. All the staff were so helpful and friendly and couldn’t be more helpful. We will come back there in a heartbeat. Thank you so much to all the hotel staffs.

The location of this hotel is great! Our balcony looked out over the lake and it was lovely spending time out there. We ate dinner at the hotel's main restaurant which was a good experience. We appreciated being in close walking distance of the ferries as we took one to Burgenstock during our stay (highlight of the trip)!

This is my second time staying at this hotel and everything was fine. But at breakfast on my last day, as I sat at the table with my phone taking pictures of the mountains in the distance, there were no other customers in the area, a young waitress with glasses stared at me with black face. Was she sick? After breakfast, my child pointed to the cash register and asked me if I wanted to pay there, I said no, the same waiter took the cash register and "bang" moved a place, I think this is completely not in line with the standards of the hotel, poor review.

This hotel is beautiful! A lovely property that has been well looked after and the staff are very attentive. We visited at Christmas time and the lobby had the most amazing Christmas tree and festive decorations. Our rooms had views of Lake Lucerne and the alps which was lovely to wake up to every morning. The breakfast is served in what looks like a ball room! Lots of breakfast options and really nice extra's like chocolates and cakes in our room. Definitely recommend.